The IRS and the Taxpayer Advocate Service (TAS) worked together and developed a toolkit to provide good basic information about taxpayer rights and responsibilities for all U.S. taxpayers.
Feel free to use the link and encourage taxpayers to visit the site for answers to their tax questions. The toolkit can be viewed in either the English or Spanish version for greater accessibility.
In addition, TAS has published two publications that provide a concise summary of the services that they offer to taxpayers and that can serve as a valuable resource for both clinic students and clients. These publications are Publication 1546 and Publication 4825.